Shipping and Delivery Policy
Delivery, placement, and installation coordination rules for products and service projects.
Delivery areas
Delivery availability depends on service area, product size, installation needs, and team capacity.
Oversized items
Large furniture, carpet, flooring, or fragile decor may require delivery planning and site access confirmation.
Installation delivery
Products that require installation may be delivered with a scheduled fitting or follow-up appointment.
Customer availability
Customers should make sure someone is available at the agreed time and that site access is ready.