Policy

Custom Order Policy

How custom curtains, carpets, blinds, wallpaper, sofas, and room packages are quoted and approved.

Quote first

Custom and measured items require a quote before production, delivery, or installation is confirmed.

Measurement confirmation

Final pricing can change after site measurement or material confirmation.

Deposits

Deposits may be requested after quote approval and before sourcing or production starts.

Changes

Changes after approval can affect price, timeline, and material availability.